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Zendesk AI Agents

Agent

AI agents inside the Zendesk ticketing platform, for established support teams.

Pricing, as reported

Reported: $19/agent/mo plus $1.50 to $2.00 per verified resolution after included allowances.

Taken from third-party write-ups, not confirmed with the vendor. Checked Oct 27, 2026. Prices change often; confirm before you buy.

Where it ranks

Use caseRankScore
Customer support agent3 of 472
Score breakdown: Customer support agent
Task completion22/30
Useful autonomy10/15
Safety and approvals10/15
Cost predictability6/10
Setup effort5/10
Maturity and availability10/10
Integrations and reach9/10