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Help Scout (Envoy)

Agent

Help desk with an AI resolution feature (Envoy) for small teams.

Pricing, as reported

Per helpscout.com/pricing (cited in search): $0.75 per resolution; requires a $25/user/month plan.

At least one figure comes from, or is cited from, the vendor's own page. Checked Oct 27, 2026. Prices change often; confirm before you buy.

Where it ranks

Use caseRankScore
Customer support agent4 of 471
Score breakdown: Customer support agent
Task completion19/30
Useful autonomy11/15
Safety and approvals11/15
Cost predictability8/10
Setup effort8/10
Maturity and availability8/10
Integrations and reach6/10